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Getting Ready for Winter
Thursday, November 16, 2017
It’s now time to put away the convertibles and store RVs for the winter. These big investments can’t just be put to storage and forgotten until April. There are important actions that need to be taken to ensure they are cleaned and protected. Follow our winter storage prep tips so they’re ready to use when the weather turns warm again!
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Making Your Best Pitch: Improving Customer Satisfaction Index
Thursday, November 16, 2017
Whether you are a business owner or customer, you will encounter surveys that measure satisfaction with a car care experience. Word-of-mouth marketing is as important as ever with social media being the first stop for new customers to check reviews. Having a Customer Service Index (CSI) is simply knowing the current level of satisfaction and the opportunity for improving it.
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Malco Will Be Exhibiting at SEMA 2017
Friday, October 20, 2017
Malco Automotive will be exhibiting at The SEMA Show in booth #11277 of the North Hall at the Las Vegas Convention Center. The SEMA Show runs Oct. 31 – Nov. 3, and is the premier automotive specialty products trade event in the world. Aside from thousands of exhibitors, there are educational seminars, demonstrations, special events, networking opportunities and more.
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Tech Tips: Eliminate Swirl Marks
Tuesday, September 19, 2017
One of the most common questions from automotive detailers is how to get rid of swirl marks – especially on darker vehicles. The following are Malco’s recommendations for successfully eliminating swirl marks.
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